Flat-Rate Pricing Guarantee:
Here at 1st Choice Plumbing, we provide flat-rate pricing for all our services. This helps us ensure that you are getting quality work and honest services, since we do not charge for time or materials. This also helps us ensure that the jobs we do are done in a reasonable time – no dragging out how long we work or using materials that are far too pricey. We make sure our jobs are affordable to you. This helps our technicians produce superior quality work in a prompt, professional manner instead of trying to squeeze in unnecessary costs. Along with our flat rates, we offer free estimates, or a service/diagnostic fee to ensure that we know exactly what needs to be done. This means we won’t just fix the surface problem; we’ll go above and beyond, searching for anything that might crop up later to make sure that the job we do is done right the first time.
Our technicians will work with you so that you know exactly what you are getting into before we even start working. This is done by utilizing an itemized list so you can see precisely what is going to be fixed, and how much it costs. Your approval is needed before we start any work, which is why you always will get a chance to decline or accept what we propose. There are no surprise bills, no hidden fees, and we will not do anything to your home or office that you haven’t approved.
If you have a question, feel free to ask! Our technicians are trained and highly qualified to answer all your questions. Your happiness and satisfaction is our only concern. As a family owned business, we know how important it is to keep up good relationships with our customers, so we will work extra hard to make you happy.
Limited Warranty and Other Terms
If there is a problem with the labor that you have received, 1st Choice Plumbing will provide a service to ensure that it is fixed immediately as long as the deficiency is reported promptly and falls within the following requirements:
For Repair Service Work, Appliance/Fixture/Equipment Replacement and Installation Work: Within one (1) year of the completion date of substantial work performed.
For Sewer and Drain-Clearing Working, and for Repair Service and Installations using Customer-Furnished Material: Within thirty (30) days of the completion date of substantial work performed.
No warranty is given for the continued operation of the system or equipment repaired unless specifically noted in writing. If there is a cost for the additional work or repairs, it will be quoted in advance at prevailing rates for you to accept or decline.
There is no warranty for Inspection Work; however, inspection work will confidently assert that all accessible components of the system have been examined by a trained and qualified technician.
We ensure that the materials used are of the most upstanding quality, so if there is a problem with the materials used to fix your home or office by 1st Choice Plumbing, we want to amend it as soon as possible. If the problem arises within or on one (1) year of the completion date for the project in your home or office, we will fix it.
1st Choice Plumbing does not claim or adopt any warranty that is claimed by the manufacturer’s warranty. There is no warranty for customer-installed materials.
Terms & Conditions:
Warranty work performed does not extend beyond the warranty period. Diagnostic Fees are waived on any warranty work performed. Any Warranty work is performed during regular business hours without charge. Any emergency overtime warranty work will be performed upon the customer’s agreement to pay one-third (1/3) of the Customer Assurance Pricing overtime price for the warranty task(s) performed. If the customer’s account is past due, no warranty work will be done.